ImageNow`s Datatel Integration Gives Chapman University Documents on Demand

Released on = March 14, 2006, 7:34 am

Press Release Author = Perceptive Software Inc

Industry = Software

Press Release Summary = Acclaimed Institution Expands Perceptive Software\'s Document
Management Suite Campuswide

Press Release Body = Perceptive Software, Inc., today announced that Chapman
University uses ImageNow® integrated document management, imaging and workflow
software to protect irreplaceable records, speed workflow processes and assist FERPA
compliance.

In 2003, Chapman administrators recognized that storing paper records in file
cabinets was inefficient and searched for an electronic document management solution
that would protect irreplaceable student records and provide immediate access to
pertinent documents.

\"Unlike competing products, ImageNow allowed us to start out with a small scale
deployment at a low price,\" said Robert Manson, enterprise applications manager at
Chapman. \"Perceptive Software\'s expertise and proven success in higher education was
also a factor.\"

ImageNow was initially implemented in the financial aid office, but has since been
extended to admissions, advancement and the business and registrar\'s offices.
Patented LearnModeT technology facilitated swift integration with Chapman\'s Datatel
student information system and will provide a tight link with other business
applications when Chapman introduces ImageNow to the education department, payroll
and student affairs.

\"A big selling point was ImageNow\'s proven ability to easily integrate with any host
application in any department,\" Manson said.

Unlike other vendors that require a restrictive and costly service contract,
Perceptive Software gave Chapman the skills to administer ImageNow independently.

\"Hands-on ImageNow implementation and training were very useful,\" Manson said. \"The
Perceptive Software implementation consultant showed us how to modify ImageNow,
enabling us to manage the product in-house.\"

When Chapman\'s IT associates have a question about optimizing ImageNow performance,
they contact the Perceptive Software product support team via phone or the 24-7
online ImageNow Support Portal.

\"ImageNow\'s helpdesk employees are great,\" Manson said. \"They consistently go above
and beyond to assist us.\"

Assignable user privileges, password protection and other ImageNow security features
are helping Chapman fulfill FERPA (Family Educational Rights and Privacy Act)
confidentiality requirements.

\"ImageNow makes it easier for us to control document access,\" Manson said. \"It is a
great compliment to our FERPA compliance efforts.\"

ImageNow also enables Chapman to provide students with their academic records in a
timely manner, satisfying another part of FERPA legislation. Instant, single-click
document access from any location via WebNow, the browser-based complement to
ImageNow, enables employees to answer queries without a time consuming search
through file cabinets.

\"ImageNow allows employees to immediately retrieve the exact information they need
and has eliminated callbacks,\" Manson said.

The registrar\'s office is using ImageNow to quicken another process. Incoming
student records are scanned into ImageNow, automatically organized by students\'
academic majors and routed to the appropriate employee\'s workflow queue. This has
replaced the time consuming task of manually sorting through and distributing stacks
of paperwork, giving employees more time to focus on other responsibilities.

Chapman also finds that ImageNow reduces paper output. Each year, financial aid
sends out thousands of award letters to students. Previously, a second copy was
printed and retained in a file cabinet. Now, ImageNow Virtual Printer electronically
prints the duplicate into ImageNow. E-mails are also printed this way, and ImageNow
Fax Agent captures and imports incoming faxes.

ImageNow has made appointing new faculty members at Chapman\'s University College
easier, as employees in any location instantly retrieve electronic document images,
rather than waiting for hard copies to be photocopied and mailed between this school
and Chapman\'s campus in Orange.

\"ImageNow has helped us shorten the faculty approval process from 2-4 weeks to 3-4
days,\" Manson said.

About Perceptive Software
Perceptive Software, Inc., develops integrated document management, imaging and
workflow software solutions that simplify business processes by delivering secure,
digitized versions of paper and other electronic documents while leveraging existing
applications. Customers in a broad range of industries worldwide have taken
advantage of ImageNow, Perceptive Software\'s flagship software offering.

Discover the ImageNow difference at http://www.imagenow.com

To request product information, send an e-mail to info@imagenow.com.



Web Site = http://imagenow.com

Contact Details = Perceptive Software Inc
22701 W. 68th Terrace
Shawnee, KS 66226
USA


Tel +1 800 941 7460
Fax +1 913 422 3820

info@imagenow.com

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